Terms of Service

This website, https://homeoflana.com/ (the “Site”), is operated by Ecom Innovations Ltd (“we”, “us”, “our”). By accessing or using this Site, you agree to comply with these Terms of Service (“Terms”), along with any additional policies or guidelines referenced herein. If you do not agree to these Terms, please refrain from using the Site.

These Terms apply to everyone who visits or uses our Site, including visitors, customers, vendors, merchants, and content contributors. By using our Site or purchasing from us, you acknowledge that you accept these Terms and all other applicable policies.

Updates to Terms
We may occasionally add new features or services to our Site. All new features are governed by these Terms. We reserve the right to update, modify, or replace any part of these Terms at our discretion. It is your responsibility to review this page periodically. Continued use of the Site after changes indicates your acceptance of the updated Terms.

Hosting
Our online store is hosted by Shopify Inc., providing the e-commerce platform that powers our website.

Section 1 – Eligibility
By using our Site or Services, you confirm that you are at least the legal age of majority in your country, or that you have obtained parental consent for minors to use the Site.

Section 2 – General Conditions
We reserve the right to refuse service to anyone for any reason at any time.

When you submit content on our Site (excluding payment information), it may be transmitted unencrypted across networks or modified to meet technical requirements. All credit card information is encrypted during transmission.

You may not reproduce, copy, sell, resell, or exploit any part of the Service without written consent.

Headings
Headings in these Terms are for convenience only and do not affect the interpretation of the Terms.

Section 3 – Accuracy & Timeliness of Information
We strive for accuracy but cannot guarantee that content on the Site is complete, current, or error-free. Information is provided for general purposes and should not replace professional advice.

Historical data may be included for reference and may not reflect current conditions. While we may update content, we have no obligation to do so. You are responsible for verifying information as needed.

Section 4 – Service Changes & Pricing
Product prices may shift at any time without prior notice. We may update, pause, or retire any part of the Service whenever needed. We are not responsible for any temporary interruptions, pricing changes, or adjustments to available features.

Section 5 – Products and Availability
Certain products are available exclusively online and may have limited stock. Returns and exchanges are handled according to our Return and Refund Policy.

We try to display product images and colors accurately, but device screens may vary. The actual product color may differ from what you see online.

We may limit the quantity of any product per order, per account, or per household. All product descriptions, specifications, and pricing are subject to change at our discretion. Any promotional offers or product listings are void where prohibited.

Section 6 – Orders & Account Information
We reserve the right to cancel or adjust any order for any reason. This may include limits per customer, per household, or per billing/shipping address. Orders suspected of being placed by resellers, distributors, or fraudulent accounts may be blocked or canceled.

If your order is modified or canceled, we may contact you using the email or phone number provided during checkout. You agree to keep your account information, billing details, and contact information accurate and up to date to ensure smooth processing of your orders.

For full details on returns, exchanges, and refunds, please consult our Return and Refund Policy.

Section 7 – Third-Party Tools
We may offer access to third-party tools or services on the Site. These tools are provided “as is” and “as available” without warranties or endorsements from us. We do not control these tools and are not liable for how they are used. Using them is entirely at your own discretion and risk.

Future updates to our Site, including new tools or resources, will also fall under these Terms.

Section 8 – Links to Third-Party Websites
The Site may include links to external websites, products, or services. These third-party sites are independent of us, and we do not control or guarantee their content, products, or policies.

Engaging with third-party websites, making purchases, or using their services is your responsibility. We encourage you to review their terms and policies before interacting. Any complaints, questions, or disputes regarding third-party content should be directed to the respective third-party provider.

Section 9 – User Comments and Feedback
If you send us ideas, suggestions, contest entries, or any other material (“Comments”), whether requested or unsolicited, you agree that we may use, modify, publish, and share them in any form without obligation to compensate you. We are not required to keep your Comments confidential or respond to them.

We may review, remove, or edit any Comments that we consider unlawful, offensive, misleading, or inappropriate. You are solely responsible for your Comments, and you guarantee that they do not infringe on the rights of others or contain harmful content such as viruses or malware. Misrepresenting your identity or using false information is prohibited.

Section 10 – Personal Information
Any personal information you provide on the Site is governed by our Privacy Policy. By using our Site, you consent to the collection, storage, and use of your data as described there.

Section 11 – Errors, Inaccuracies, and Omissions
Occasionally, our Site may contain errors in product descriptions, pricing, promotions, shipping charges, or availability. We reserve the right to correct such errors and update information at any time, including after an order is placed.

We are not obligated to update content unless required by law. Dates or labels on the Site should not be interpreted as a promise that all information is current or updated.

Section 12 – Prohibited Uses
When using the Site, you agree not to:

  • Engage in unlawful activities or encourage others to do so;
  • Violate international laws;
  • Infringe on intellectual property or privacy rights of others;
  • Harass, intimidate, or discriminate against any person;
  • Provide false information or use misleading identities;
  • Upload malware, viruses, or harmful code;
  • Collect personal information of others without consent;
  • Spam, phish, scrape, or interfere with the Site’s operations;
  • Access the Site in ways that bypass security measures;
  • Use the Site for obscene, immoral, or unethical purposes.

Violation of any of these rules may result in termination of your access to our Site or Services.

Section 13 – Disclaimers and Limitation of Liability
We cannot guarantee that the Site or our Services will always be uninterrupted, secure, or error-free. The results you obtain from using the Site may not be accurate or reliable.

The Service, including all products and content, is provided “as is” and “as available,” without warranties of any kind, whether express or implied. This includes implied warranties of fitness for a particular purpose, title, non-infringement, and merchantability.

Under no circumstances shall our directors, employees, affiliates, contractors, or suppliers be liable for any direct, indirect, incidental, special, or consequential damages, including lost profits, data loss, or other losses arising from your use of the Site or Services, even if we were advised of the possibility of such damages.

Section 14 – Indemnification
You agree to protect, defend, and hold harmless Home of Lana and its affiliates, officers, agents, contractors, and employees from any claims, demands, or damages arising from your breach of these Terms, violation of law, or infringement of another party’s rights. This includes covering reasonable legal fees.

Section 15 – Severability
If any part of these Terms is found to be invalid, unlawful, or unenforceable, that part will be removed or modified to the minimum extent necessary. The rest of the Terms will remain fully in effect.

Section 16 – Termination
These Terms remain in effect until terminated by either you or us. You may stop using our Services at any time. If we believe you have violated these Terms, we may suspend or terminate your access without notice. Termination does not affect obligations incurred prior to termination.

Section 17 – Entire Agreement
These Terms, along with any policies or rules posted on the Site, represent the full agreement between you and Home of Lana regarding your use of the Services. Any ambiguities will not be interpreted against the drafting party.

Section 18 – Governing Law
These Terms and any related agreements are governed by the laws of the United States, without regard to conflicts of law principles.

Section 19 – Changes to Terms of Service
We may update or revise these Terms at any time by posting changes on our Site. It is your responsibility to check for updates. Continued use of the Site after changes indicates your acceptance of the updated Terms.

Customer Service Availability:
Monday - Friday: 10:00 AM - 6:00 PM EST

Email: info@homeoflana.com
Phone Number: +15205527501
Contact Form: Click Here

Company Name: Ecom Innovations Ltd

Company Number: 15296867

Company Address:
9 Cedar Road
Feltham TW14 8EU
United Kingdom